Our Services

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Our Services
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Property Management

  • Maintenance of all internal and external areas, car parks and gardens
  • Resident queries, complaints & advice
  • Updates to the Company Directors (if applicable) regarding the running of your development
  • Lease queries & enforcement
  • Regular site visits
  • Company secretarial duties
  • Arranging and attending residents meetings
  • Arranging buildings insurance and managing insurance claims
  • Produce pre-sale packages
  • Respond to solicitors’ pre-sale requests
  • Health and safety and fire risk compliance

New Development Consultancy

Complete are experienced property managers offering services tailored exclusively to your developments individual needs. We will assist at the planning stage by emphasising any potential design problems that may impact on the future costs to manage and maintain the development.

Our services provide guidance on the following:

  • Lease structure, queries and enforcement
  • Planned materials and finishes
  • Service charge structures and budgets
  • Site design, arrangements and service scheme
  • Estate and amenity monitoring strategies
  • Lift and gate specifications
  • Refuse, parking and environmental strategies
  • Resident and visitor parking
  • Renewable, sustainable and efficient energy systems
  • Security measures and systems
  • Advice and monitoring of the integration of services such as utilities, telecommunications, mechanical and electrical
  • Support to your sales and marketing team
  • Residents’ Management Company formation and Residents’ Association management and support

Cleaning

  • Dusting, hoovering and mopping of communal foyers, corridors, lifts and stairwells.
  • Cleaning of any communal internal windows and mirrors.
  • Bins store cleaning to include sweeping, litter picking and disinfecting.
  • Entrance areas will be swept and litter picked.
  • In addition we can also arrange for the following services to be supplied as and when required:
  • Carpet and upholstery cleaning.
  • Power washing
  • External window cleaning

Facilities Management

  • Annual maintenance programmes
  • Supplier and contractor communication/access facilitation
  • Building services and property maintenance
  • Emergency repairs
  • Compliance to health and safety and fire risk legislation
  • Price checking all services and suppliers
  • Check the operation of electronic systems such as gates, entry systems and lift communications.
  • Light bulb replacement
  • Mandatory testing of emergency lights and alarms
  • Fire door checks

Financial Management

  • Payment of invoices
  • Collection of service charges
  • Pursuing arrears
  • Managing a company’s finances
  • Preparation of annual budgets
  • Submission of accounts
  • Forecasting and managing long-term planned maintenance
  • Negotiating buildings insurance premiums

Risk Assessments

We advise and manage our clients risk assessments to include:

  • Health and safety
  • Fire safety
  • Legionella
  • Asbestos
  • Tree risk assessments
  • EWS1

The Right To Manage

If you are one of the many developments that do not have a Management Company, there are other solutions to assist you in changing your agents. These can range from the Right To Manage (RTM), a landlord instruction or a request to appoint a manager via the First Tier Property Tribunal (formerly the FIRST-TIER TRIBUNAL (PROPERTY CHAMBER)) amongst a few.

They have an excellent understanding of managing sites, which I have learnt from working with other Management Companies is not always the case”
Peter Barnes, Director, Ilex Mill

I am very pleased to endorse and highly recommend the services of Complete Property Management and company founder Darren Norris”
Alan Hulme, Bolton

Complete Property Management has been an excellent partner for Anchorage Quay Management Company. Attentive, pro-active and full of ideas and invaluable experience, we are delighted that our development is in safe hands.”
David Addison, Director, Anchorage Quays

Are you looking for a managing agent?

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